We want you to be fully satisfied with every purchase from IMBIBE or from an IMBIBE retailer. Our customers are everything to us. If you are not satisfied with an item you’ve purchased, you’re welcome to return it within 30 days from the order date for a full refund of the purchase price, minus the shipping cost.
The item must be returned unused in original boxes (whenever possible), and with all paperwork to ensure full credit. As our Inner Beauty range is ingestible we can’t accept returns of opened products (unless the product does not comply with a statutory guarantee contained in the Australian Consumer Law e.g. faulty product).
If the item fails to be of acceptable quality or is defective, you are entitled for a full refund. Please return the item(s) within 30 days of your order together with a copy of your order confirmation. Once the item has been received, inspected and approved, we will exchange the product or issue a refund for the purchase amount in, in the same manner, the original order was paid. We will also refund the postage cost of returning the item.