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We stand by our exceptionally high-quality products.


We work with the best microbiologists, organic cosmetic chemists, formulators and scientists we can find.



We’re relentless in our pursuit of delivering only the very best to you, our customer.




We stand by our exceptionally high-quality products.


We work with the best microbiologists, organic cosmetic chemists, formulators and scientists we can find.



We’re relentless in our pursuit of delivering only the very best to you, our customer.


We stand by our 10,000+++ customer reviews and transformational before and after reviews.


Because we’re confident in the quality of our range, we want you to be, too.


If for some reason you’re not 100% satisfied and it is your first time using the product, send us back the product and we will refund you the purchase price (excluding shipping fee).

HOW IT WORKS

HOW IT WORKS

  1. To organise a return, fill out the form below. Your refund request must be lodged within 40 days of the purchase date. 
  2. A member of our customer service team will reach out to you with all the information you need to return your item/s to us
  3. All return postage will be at your own cost. You will also assume any risk of damage, theft or loss of goods during transit, so we highly recommend sending your parcel via Registered Post. 
  4. Once the item has been received, we will issue a refund for the purchase amount using the original payment method you used to pay for your order.

  1. To organise a return, fill out the form below. Your refund request must be lodged within 40 days of the purchase date. 
  2. A member of our customer service team will reach out to you with all the information you need to return your item/s to us
  3. All return postage will be at your own cost. You will also assume any risk of damage, theft or loss of goods during transit, so we highly recommend sending your parcel via Registered Post. 
  4. Once the item has been received, we will issue a refund for the purchase amount using the original payment method you used to pay for your order.

TERMS AND CONDITIONS

TERMS AND CONDITIONS

  1. Our 40-Day Money Back Guarantee is available only to the first purchase of any product from the IMBIBE website. 
  2. Does not apply to products purchased from retailers.
  3. All money-back guarantee refunds exclude any delivery charges.
  4. You can only claim once per product.
  5. This offer is available to customers in Australia and the rest of the world.
  6. Refund request will only be processed if it was submitted via the claims form within 40 days of the purchase date and has been acknowledged by our team.
  7. Refunds are based on the price you paid for at the time of purchase. If the product is part of a bundle, the refund will be adjusted accordingly. Refunds will only be processed back to the original method of payment.
  8. Refund is at IMBIBE customer service discretion.  Empty products will not be refunded. A refund will not be issued should a product be less than 1/4 full for ingestibles or less than 1/2 full for skincare. 
  9. Our 40-day Money Back Guarantee does not affect or limit your consumer rights. Please click here to find more information about our return policy.
  1. Our 40-Day Money Back Guarantee is available only to the first purchase of any product from the IMBIBE website. 
  2. Does not apply to products purchased from retailers.
  3. All money-back guarantee refunds exclude any delivery charges.
  4. You can only claim once per product.
  5. This offer is available to customers in Australia and the rest of the world.
  6. Refund request will only be processed if it was submitted via the claims form within 40 days of the purchase date and has been acknowledged by our team.
  7. Refunds are based on the price you paid for at the time of purchase. If the product is part of a bundle, the refund will be adjusted accordingly. Refunds will only be processed back to the original method of payment.
  8. Refund is at IMBIBE customer service discretion.  Empty products will not be refunded. A refund will not be issued should a product be less than 1/4 full for ingestibles or less than 1/2 full for skincare. 
  9. Our 40-day Money Back Guarantee does not affect or limit your consumer rights. Please click here to find more information about our return policy.

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